Custom software · Bengaluru · for businesses across India

Custom web apps and CRM, built around how your team works

The short answer

Web application development means building software your team or your customers use in the browser: a CRM, a desk for enquiries and chats, a portal with logins, or the process your team runs every day. We build it for one business at a time, with a website or without one.

Get a written plan in 48 hoursWhat could we build for you?

In use today: Global Realtor's studio. Also an international household mover's desk.

A smiling man in a navy suit sits at a desk and turns an open laptop toward you
Illustration
A design of a clinic front desk's enquiries today: five people, each with where they came from, an owner and a stage such as New, Contacted, a booked visit or Booked
Enquiries in one place
The Studio's Listings screen: eight listings in a grid, each marked Live, Sold or Let, and a New listing button
Records your team keeps
The Studio's Team screen: three people shown by their initials, one Owner and two Editors
Logins by role
A design of a clinic's lab report tracking page on a phone: sample collected, at the lab, tests running
Customers check where things stand
A design of one enquiry's record at a clinic on a phone: what was asked for and where it came from
Built for your process Built to order

Three ways a system fits your business

Start with your team

Start with what your team does every day. The system can sit behind your website, let people sign in, or stand on its own.

A design of a clinic front desk's enquiries today: five people, each with where they came from, an owner and a stage such as New, Contacted, a booked visit or Booked
Design · an invented clinic
Live
Behind your website

A desk for what your site brings in

Every enquiry and chat lands in one place, with an owner, a stage and a follow-up. Replaces the inbox, the WhatsApp group and the sheet.

CRM development
A design of a clinic's sign-in page on a phone: your visits and reports in one place, sign in with your phone number and a code
Design · an invented clinic
Built to order
Logins for clients or partners

A portal people sign in to

Clients see their bookings, reports or orders; partners see only their share. Replaces the calls asking "where is it?"

What else we build
A design of a clinic's Team screen: five people marked Owner, Manager, Staff or Switched off, and what staff can and can't do
Design · an invented clinic
Built to order
No website needed

Only the system your team runs on

Records, steps, approvals and reminders for the work your team does daily, with logins by role. Replaces the spreadsheets and chat threads.

Tell us how you work

Need the website too? Custom website development

CRM development, shaped to how you sell

A stock CRM asks your team to work its way. We build the CRM around your stages, your fields and your follow-ups, and nothing you won't use.

Status:Live
A design of one enquiry's record at a clinic: Kavya R. asked for a first child-health visit, the next step is a call back, and every step so far is listed with what Kavya agreed to be contacted about
Design · an invented clinic
  • Your stages, not a stock pipelineThe steps an enquiry really goes through in your business, named your way.
  • An owner and a follow-up on every enquiryNobody wonders who is calling back, or when.
  • Where each one came fromHow it reached you, and why: a search, a referral, a call, a walk-in.
  • Contacts that stayCustomers and the people who send you work, kept after the enquiry closes.
  • Chats on the same deskWebsite chats answered where the enquiries are, by a person or an assistant that answers from facts you approve.
  • An international household mover's team works every enquiry and chat this wayOn a desk we built behind their site.Live

What else we build

Each one is built for your business, and each says whether it runs today or would be built to order.

Status:LiveBuilt to order
A design of a clinic's lab report tracking page on a phone: sample collected, at the lab, tests running, then report ready and a doctor's note still to come
Design · an invented clinic
  • A page where customers check where things standTheir order, job or shipment, step by step. One runs today for a mover's customers.Live
  • Logins by roleOwner, manager, staff: each sees what they need. Switch someone off and their history stays.Live
  • Records your team keepsListings, areas, products or cases, edited by your team and shown where they're needed.Live
  • A portal for clients or partnersThey sign in to see their bookings, reports or orders, and only theirs.Built to order
  • Booking and schedulingSlots, visits and reminders that match how your day actually runs.Built to order
  • Dashboards and approvalsThe numbers you check each morning, and the steps that need a yes before work moves on.Built to order

Systems we built, in use today

What you're looking at

What two teams open every morning.

The Studio's Listings screen: eight listings in a grid, each marked Live, Sold or Let, and a New listing button
Illustration · Global Realtor's studio
Live

Global Realtor's studio, Bengaluru

Their team posts and edits listings, adds and moves areas and sees which are in Google, reads every form's enquiries on one screen, and chooses who gets which enquiry email. Owner, Admin and Editor logins.

Read the case study
Live
Not named

An international household mover's desk

Each enquiry with an owner and a stage; website chats on the same desk; an assistant that answers from facts they approved; phone and WhatsApp enquiries added by hand with where they came from; addresses and a survey time before the survey; owner, manager and staff logins; and a tracking page where customers check their shipment.

A web app or a website? Often both

They look alike in a browser. They do different jobs.

A web app or a website? Often both
A websiteA web app
Who uses itYour customers, and search enginesYour team, or your customers once they sign in
Its jobExplain, get found, bring enquiriesKeep records and move the work along
Who sees itAnyoneOnly people with a login, each by role
On GoogleThat's the pointKept private

Many businesses need both: the website brings the enquiry, the web app works it.

Custom, not a product

Built for you

One business at a time: Your screens come from how your team works, not from a product we resell.

Built for you

No seats or licence to sell you: You pay for what's built and looked after, not per person who signs in.

Works with what you have

Your website, email and WhatsApp: Enquiries arrive from where your customers already reach you.

Works with what you have

Your spreadsheets: The records you keep today can be brought in at the start.

Shaped as you go

Your team tries it before launch: On a private preview, so what's built is what they'll use.

Yours to keep, and looked after

Ownership

Your data, in your name: Records, contacts and enquiries belong to you from the first day.

Ownership

If you leave: We hand over the code and the data, and help you move it.

Hosting

We host it and look after it: Updates, backups, security and uptime are part of the monthly care.

Hosting

Or on your own account: Ask, and it runs on your own hosting or cloud account.

How a build runs

  1. Within 48 hours

    A written plan

    The scope, the screens, what runs today and what we'd build to order, dates and every cost, after one call.

  2. Before design

    The system map

    Who does what, in what order, and what each person needs to see.

  3. While it's built

    Your team tries it

    On a private preview link, screen by screen, before anything goes live.

  4. Launch day

    Live, with training and a handover

    Your records brought in, your team shown how it works, and a written handover.

  5. Every month

    Monthly care

    Updates, fixes and new features, in the scope you agreed.

What we don't build

One system that runs the whole company: Accounts, payroll, stock and every department in one: we build the parts your team works in.

Resold or white-labelled products: Everything we build is built for you.

Setting up someone else's CRM: If an off-the-shelf CRM fits you, its own partners set it up well.

Phone apps sold through app stores: What we build runs in the browser, on a phone or a laptop.

Questions

What is web application development?
Building software your team or your customers use in the browser: a CRM, a desk for enquiries and chats, a portal with logins, or the process your team runs every day. We build it for one business at a time, with a website or without one.
What's the difference between a web app and a website?
A website is read by your customers and search engines: it explains, gets found and brings enquiries. A web app is worked in: your team, or your customers once they sign in, keep records and move work along. Many businesses need both.
Can you build only a system for my team, without a website?
Yes. Some clients need only the system their team runs on: records, steps, approvals and reminders, with logins by role. The written plan maps how your team works first and says what we'd build.
Why build a custom CRM instead of buying one?
A stock CRM fits many businesses, and if it fits yours, buy it. A custom one pays when your stages, fields or follow-ups don't match the product, when you pay for seats and features nobody uses, or when the CRM has to work with your own website and desk.
Can it work with the website and tools we already use?
Yes. Enquiries can arrive from your website, email or WhatsApp, and the records you keep in spreadsheets today can be brought in at the start. The written plan lists what connects to what.
Can our clients or partners log in?
Yes. A portal can show each client their own bookings, reports or orders, and each partner only their share. Global Realtor's team signs in to its own studio with Owner, Admin and Editor logins.
How long does it take to build a web app or a CRM?
It depends on how many kinds of screen and record you need and how your team's process runs. Your written plan sets the dates before work starts, and your team tries each part on a private preview link as it's built.
How much does a custom web app or CRM cost?
It depends on the screens and records, the logins and roles, what it connects to, and whether old records move over. Your written plan gives every one-time and monthly cost within 48 hours. We don't print prices, because two systems are rarely the same build.
Who owns the code and the data?
You do. Your records, contacts and enquiries are yours from the first day. We host and look after it, or it runs on your own account. If you leave, we hand over the code and the data and help you move.
What have you built?
Global Realtor's studio, where their team runs listings, areas, enquiries and logins. And a desk for an international household mover, where their team works every enquiry and chat, with a tracking page for their customers. Both are in use today.

Tell us how your team works. We'll put the plan in writing.

What comes in, who handles it, and where it gets stuck today. Within 48 hours you get the plan: the scope, the screens, what runs today and what we'd build to order, dates and every cost.

Get a written plan in 48 hours